Frequently Asked Questions
Filter FAQ
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Do I need training to undertake the accreditation process?
You do not need training to undertake the accreditation process... -
Where can I find out which services are participating in accreditation?
You can find all participating services on our website... -
I have a staff member who is new to accreditation, how do I make them an account?
Login at our website > My Tasks > Assessment Dashboard > Service user accounts > add a new user account... -
I’ve heard of some services having an assessment and being deferred; what does this mean?
There are three possible outcomes of an accreditation assessment; accreditation awarded, accreditation not awarded or accreditation deferred... -
What are the potential outcomes that we may receive on our assessment day?
You will receive a provisional outcome in your feedback meeting on your site assessment day, this will be subject to quality assurance...