Cynthia is the Senior Project Manager for the Accreditation Unit at the Royal College of Physicians. Cynthia manages three national accreditation programmes, the Pulmonary Rehabilitation Services Accreditation Scheme (PRSAS), the Improving Quality in Allergy Services (IQAS) and the Quality in Primary Immunodeficiency Services (QPIDS) programmes.

Cynthia graduated with a BSc in Biomedical Science from St George’s University of London and has worked in project management and exam delivery for the past 10 years, including the delivery of national and international MRCP(UK) examinations, the development and roll-out of the JETS Workforce competency-based training programme for the endoscopy workforce and various accreditation programmes. Cynthia has a passion for healthcare improvement and service development. Cynthia works closely with PR services, commissioners, national stakeholders, and NHS England to support the PR community working towards achieving service accreditation.

Roza is responsible for assessment management and supporting services throughout their accreditation journey.

She is also responsible for engagement and outreach and is passionate about healthcare improvement.

Roza has previously worked in the PRSAS and JAG endoscopy programmes and brings a wealth of experience to the role.

Ellen is a programme coordinator and is passionate about supporting services throughout their accreditation journey.

Ellen is also responsible for delivering programme training, both virtual and face-to-face, and resource curation.

Prior to joining the accreditation unit, Ellen worked in the social care sector.

Alex is responsible for training and web development related to the accreditation journey.

Before Alex joined the Royal College of Physicians, he worked as an administrator for a sixth form college and is currently studying Counselling.

Out of work Alex is keen on reading books with a cup of coffee.

Phil has recently joined the Royal College of Physicians and is responsible for the administrative support of services throughout their accreditation journey.

Prior to joining the team Phil has worked within NHS London as a GIS consultant and data analyst, developing sustainable urban healthcare planning within London and supporting the NHS and local councils through policy insights and stakeholder engagement. His more recent roles involve work within the cultural heritage sector where he provided event coordination and administrative support to charities and museums