Frequently Asked Questions
Filter FAQ
-
How much does an assessment cost?
The cost of an assessment is covered in the annual subscription (link to subscription information)... -
When do we need to pay the annual subscription, and do we need to provide a purchase order number (PO)?
The annual subscription is calculated from the month your service joined... -
Does the clinical lead need to be present for the whole day of the assessment?
We request that the clinical lead is available for the whole day of the assessment... -
Where can I watch the support session recordings?
We record each support session, and they are uploaded on our website, please follow the links below to watch. -
Services may not see new HAE patients every year, in those cases do they still audit the existing patients?
The assessment team will expect to see audits of existing patients...