This is a Microsoft Teams call between the lead assessor and the key service contacts regarding the assessment.
The call usually takes place after the assessment team has completed the first full evidence review. The lead assessor will go through the timetable for the site assessment and give any preliminary feedback from their first review of evidence. It is a chance for the service to discuss any concerns or queries with the lead assessor, and to gauge the service’s overall readiness for their assessment. Your assessment administrator will email the service contacts to arrange a suitable time for the call.
The key service contacts (service lead(s)) should be available for the call.